Technician Resources

Technician Resources & Pro Insights - a dedicated resource area built by and for water treatment professionals across Ontario and beyond.

Whether you're a licensed plumber, journeyperson, installer, service technician, or water quality specialist, this section delivers practical, field-tested knowledge to help you work smarter, troubleshoot faster, and deliver superior results for your clients.

Comprehensive Step-by-Step Guide: Programming a Clack Water Softener Valve (Velora Water Technician Field Manual – WS1 / WS1.25 / CI / Similar Models)

This includes safe general parameters for a typical household (3–5 people, 150–300 gal/day, 1 cu ft resin) plus hard resets, factory resets, and little technician secrets for troubleshooting and advanced use. Safety & Prep Tips: Bypass the valve initially. Confirm resin volume, piston, injector, and media. Use your water testing checklist. Charge backup battery for 24+ hours. 1. Basic Navigation & Buttons SET CLOCK: Set time. NEXT (↑ or ▶): Advance. DOWN (▽): Decrease. REGEN:

Sergio Santoianni

2 days ago3 min read

Velora Water System's: Comprehensive On-Site Water Testing Guide & Checklist for Filtration System Designs. - (Municipal, Well, or Lake Water – / Technician Field Manual)

This guide expands every parameter with how to test on-site, typical methods/tools (e.g., strips, kits, photometers), units, how to read/interpret results, typical concern levels (aesthetic/operational + health where relevant; reference EPA/Health Canada guidelines), and system recommendations. Use for sales demos, system sizing, and client reports. Always note source type and retest post-install. For regulatory compliance or health-critical items (bacteria, heavy metals), se

Sergio Santoianni

2 days ago5 min read