Technician Resources

Practical guides, local water information and technical resources from the Velora team.

3 learning resources

Technician resources

Up-Feed vs Down-Feed: Battle-Tested Decisions After 20 Years in the Field

Aug 8, 2026 · 3 min read

By Sergio Santoianni | Velora Water Systems | velorawater.com/blog I get asked this question a lot by other professionals in the water treatment industry: “Why do you up-feed some systems and down-feed others? When do you decide one way or the other?” I admire the curiosity. This is a long-standing debate, and the people asking are asking the right questions. After more than 20 years of hands-on experience designing, installing, commissioning, and servicing residential and light-commercial...

Technician resources

Comprehensive Step-by-Step Guide: Programming a Clack Water Softener Valve (Velora Water Technician Field Manual – WS1 / WS1.25 / CI / Similar Models)

Jul 3, 2026 · 3 min read

This includes safe general parameters for a typical household (3–5 people, 150–300 gal/day, 1 cu ft resin) plus hard resets, factory resets, and little technician secrets for troubleshooting and advanced use. Safety & Prep Tips: Bypass the valve initially. Confirm resin volume, piston, injector, and media. Use your water testing checklist. Charge backup battery for 24+ hours. 1. Basic Navigation & Buttons SET CLOCK: Set time. NEXT (↑ or ▶): Advance. DOWN (▽): Decrease. REGEN: Manual regen....

Technician resources

Velora Water System's: Comprehensive On-Site Water Testing Guide & Checklist for Filtration System Designs. - (Municipal, Well, or Lake Water – / Technician Field Manual)

Jul 3, 2026 · 5 min read

This guide expands every parameter with how to test on-site, typical methods/tools (e.g., strips, kits, photometers), units, how to read/interpret results, typical concern levels (aesthetic/operational + health where relevant; reference EPA/Health Canada guidelines), and system recommendations. Use for sales demos, system sizing, and client reports. Always note source type and retest post-install. For regulatory compliance or health-critical items (bacteria, heavy metals), send to a certified...

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