This includes safe general parameters for a typical household (3–5 people, 150–300 gal/day, 1 cu ft resin) plus hard resets, factory resets, and little technician secrets for troubleshooting and advanced use.
Safety & Prep Tips:
Bypass the valve initially.
Confirm resin volume, piston, injector, and media.
Use your water testing checklist.
Charge backup battery for 24+ hours.
1. Basic Navigation & Buttons
SET CLOCK: Set time.
NEXT (↑ or ▶): Advance.
DOWN (▽): Decrease.
REGEN: Manual regen.
Advanced: Hold NEXT + DOWN (or NEXT + UP) for 3–5 seconds.
2. Set Time of Day
Press SET CLOCK → Adjust hour/minutes → Save. Typical: Regeneration at 2:00 AM.
3. OEM / Advanced Programming (Core Setup)
Enter with NEXT + DOWN for 3–5 sec.
Safe General Parameters for Typical Household (1 cu ft resin):
Valve Type: WS1 (or 1.25).
Treatment: SOFTENING.
Brining: dn (Downflow).
Refill: Post (or Pre).
Hardness: Compensated (raw gpg + ~5 gpg per ppm iron). Example: 15 gpg + 1 ppm iron → 20 gpg.
Capacity: 24,000 grains (efficient ~80% of rated).
Regen Mode: AUTO (metered).
Day Override: 7–14 days (shorter for iron/tannins).
Salt Dosage: ~9–10 lbs per cu ft.
Cycle Times (downflow):
Backwash 1: 8 min
Brine Draw: 60 min
Backwash 2: 6–8 min
Rinse: 4–6 min
Fill: Adjusted for salt.
How to Perform: Use arrows to adjust, NEXT to advance, REGEN to exit/save.
4. Installer Settings
Enter via NEXT + UP (or manual). Confirm hardness, reserve (~20–30% daily use), override.
5. Hard Resets & Factory Reset (Key Technician Secrets)
Quick Electronics Reset / Re-Sync (after maintenance or errors): Hold NEXT + REGEN for 3–5 seconds. Display flashes, shows software version, returns to service position. Alternative: Unplug power jack (black wire) from board, wait 1–2 minutes, plug back in.
Master / Factory Reset (wipes programming to defaults): Press NEXT + DOWN to reach Service/OEM screen. Then press UP + DOWN simultaneously to reset. Valve returns to basic defaults — re-program from scratch.
Unlock Locked Valve (common after failed attempts): Press DOWN, NEXT, UP, SET CLOCK in sequence. Then try advanced mode again.
Double Regeneration: Press REGEN once (REGEN TODAY flashes), then hold REGEN 3+ seconds for immediate full cycle.
Technician Secrets & Pro Tips:
Secret Diagnostics Mode: Hold UP + DOWN for 3 seconds (may need unlock first). Press again for Valve History (usage stats, error logs, regen counts — gold for troubleshooting).
After any drive/motor work: Always do the NEXT + REGEN reset to re-establish piston position.
Error Code Fix: Most errors (motor, position) clear with quick reset or power cycle. Persistent? Check seals/piston for debris.
Salt Efficiency Hack: Set capacity conservatively (e.g., 24k grains) and use lower salt (6–8 lbs/cu ft) for eco setups.
Iron/Tannins/Silica: Shorten override to 3–7 days + consider specialty resin.
Pro Move: Take photos of settings screen before/after. Document in your checklist.
6. Manual Regeneration Test
Press REGEN → Hold for immediate start.
Observe full cycle (listen for brine draw suction).
7. Post-Programming Verification
Full regen + pre/post water tests (hardness <1–3 gpg).
Document everything.
Field Notes:
Source: ☐ Municipal ☐ Well ☐ Lake
Resin (cu ft): ______
Tested Hardness: ______ gpg | Compensated: ______
Salt / Capacity: ______
Technician Notes / Client Signature / Date:
Pair this with your water testing checklist for complete Velora Water installs. These resets and diagnostics save tons of service calls.
